Try before you buy

Shopping as it should be.

Discover your perfect pieces with Harper’s elevated try at home shopping services.

The convenience of online with the experience of in-store.

Try before you buy

Style with your wardrobe

Shop credit-free

No hidden fees

No upfront payment

Only purchase what you keep

Hassle-free returns

No waiting for refunds

Build your basket

01

Try on a selection of pieces just like you would in-store. Only pay for what you keep — we'll take the rest away.

Choose the pieces you'd like to try on and select TRY BEFORE YOU BUY.

With no upfront payment, you can explore new styles and sizes with confidence.

Try for 5
Concierge
02
Choose your service

Try on your pieces alongside your existing wardrobe and take your time deciding what works best for you.

Return anything that isn’t quite right within 5 days. You will only be charged for the pieces you keep.

Select a 1hr delivery slot for your pieces to be delivered by an expert Style Concierge. They can stay and offer a trusted second opinion or return after 40 minutes if you'd prefer.

Your Concierge will manage payment for the pieces you keep and collect any returns - ensuring a seamless and stress-free shopping experience.

ELEVATE YOUR Experience

Inspire me

03

Select Inspire Me to receive a curation of stylist-inspired pieces designed to complement your choices and build new outfits.

*Available on selected brand sites

Build your basket

01

Choose the pieces you'd like to try on and select TRY BEFORE YOU BUY.

With no upfront payment, you can explore new styles and sizes with confidence.

Choose your service

Try for 5

02

Try on your pieces alongside your existing wardrobe and take your time deciding what works best for you.

Return anything that isn’t quite right within 5 days. You will only be charged for the pieces you keep.

Choose your service

Concierge

03

Select a 1hr delivery slot for your pieces to be delivered by an expert Style Concierge. They can stay and offer a trusted second opinion or return after 40 minutes if you'd prefer.

Your Concierge will manage payment for the pieces you keep and collect any returns - ensuring a seamless and stress-free shopping experience.

ELEVATE YOUR ORDER WITH

Inspire me

04

Select Inspire Me to receive a curation of stylist-inspired pieces designed to complement your choices and build new outfits.

*Available on selected brand sites

04
05

Purchase only what you keep.

With Harper, you're charged only for the pieces you decide to keep. No upfront payment, no waiting for refunds. Shopping as it should be.

Loved by customers.

Join thousands of shoppers now enjoying the highest-rated shopping experience on Trustpilot.

This was my first time shopping the brand so it was great to be able to use the Try Before You Buy service. This allowed me to order a few items without laying out all the money and seeking refunds for returns. A great way to discover the brand and I am very happy with my new items. Great idea I will definitely be using again.

James P

I used the Try Before You Buy service and it was quite brilliant. I ordered more items than I usually do and ended up purchasing three items that I loved. I had five days to make my decision which was more than enough time. So easy and saves having to wait for a refund. I just wish every brand offered this.

Stephanie S

My concierge was lovely and efficient, texting me to say when she was coming, then processing payment and giving great fashion insights all at a social distance. By trying on pieces at home, you don't need to guess if that top works with your jeans as well as your trousers - you can try it. And there are no queues at the post office for returns. An excellent service: time efficient, caring, and easy.

Hugo J

This was my first time shopping the brand so it was great to be able to use the Try Before You Buy service. This allowed me to order a few items without laying out all the money and seeking refunds for returns. A great way to discover the brand and I am very happy with my new items. Great idea I will definitely be using again.

James P

I used the Try Before You Buy service and it was quite brilliant. I ordered more items than I usually do and ended up purchasing three items that I loved. I had five days to make my decision which was more than enough time. So easy and saves having to wait for a refund. I just wish every brand offered this.

Stephanie S

This is the future of shopping! An immaculate and faultless service: the choice of different sizes and colours to try at home with own wardrobe and only pay for what we keep, returns gone straight way. Delivered on time , completely hassle free by a super friendly and competent concierge. It’s a total winner!

Cher V

My concierge was lovely and efficient, texting me to say when she was coming, then processing payment and giving great fashion insights all at a social distance. By trying on pieces at home, you don't need to guess if that top works with your jeans as well as your trousers - you can try it. And there are no queues at the post office for returns. An excellent service: time efficient, caring, and easy.

Hugo J

Pleasant, enjoyable service. I love using Harper as it allows me: - to try on styles at home & quickly - to pay for what I buy rather than have to get refunds - to not have to package up & go to a pick up spot, then check it gets back to the warehouse etc - to involve my husband in what I’m considering

Rose W

Harper is honestly the best thing since sliced bread. I worked long hours and having a charming, personalised shopping experience at the weekend is a superb pick me up. The assistants are helpful, funny and such a pleasure to interact with. I love love love this service!

Vibha J

This was my first time using Harper and I am so impressed. I was able to order and try on so much more than I normally would which enabled me to order multiple sizes and have the opportunity to try different styles. My concierge arrived on time, she was super professional and friendly, the clothes were well presented and I didn’t feel any pressure to make purchases. I would just love for Harper to represent more of the brands that I regularly use.

Paola B

Brilliant shopping experience without having to leave the comfort of my own home! Great to be able to have a one hour delivery slot, to try items on at home and to have items that were unsuitable returned and to be charged only for items I decided to keep! No annoying returns to deal with or waiting for refunds!

Chantal H

This is the first time I have used a concierge shopping service and having used Harper. I would definitely use them again. I love the fact that somebody comes to your house, will give you advice when asked and that one doesn’t have to pay up front for items that one knows will be sent back such as ordering in two sizes etc. Brilliant idea and excellent service.

Louise J

Using Harper to bring a handful of clothes to you door makes it so easy to try different sizes at home and only pay for the ones that fit or suit you. Good time slots and availability. Also so much better to style with what you have already rather than what you happen to have on. I’ve used them now for Victoria Beckham and Me+Em and hope they take on more brands.

Jessica V

Great experience – I picked several items, in a few different sizes, and was able to pick a convenient date and time to try-on at home. The time was set in a 1 hour slot so no waiting around/ uncertainty on what time the items would arrive. The dresses were well packaged and it was great to try on and home with various shoes and accessories.

Mariya T

First time using Harper Concierge, it’s a brilliant service. The ability to buy online, have someone bring them to your door, wait for you to try them on and give friendly honest advice.

Sarah H

Excellent convenience service. You can order items in different sides to try at home and style with your own clothes to be sure you will wear them. Just decide what to keep and return unwanted items to your concierge.

James G

I’ve used before and was very impressed. Natasha brought all my clothes to my door, I tried multiple sizes and items on and was able to try them on with items from my existing wardrobe. I felt very certain about my purchases and confident I would not need to return them. Will definitely use again.

Tereza M

Such an efficient and helpful solution when trying to select among online purchases. I opted for concierge assistance during my appointment, which eased my decision-making. Since I knew what was coming, I was able to prepare a couple of wardrobe items and styling accessories and quickly try on with them as well.

Katherine G

Another successful shopping experience. From booking your slot to paying it’s a great hassle free experience. It takes all of the indecision out of online shopping. Not sure of your size order a choice of sizes and Harper will deal with your returns for you. Can not recommend this service enough.

Sara L
“I think I’ve seen the future of shopping...”

Lisa Armstrong

Fashion Director, The Telegraph

Be the first to know

Enter your email to be the first to hear about new brands offering the Harper service.

Retailer?

Learn how customer-obsessed retailers use Harper to delight customers and drive growth.

By using this website, you agree to the storing of cookies on your device to enhance your experience. View our Privacy Policy for more information.