For Retailers

The convenience of online with the experience of in-store.

Accelerate acquistion

By removing the upfront payment barrier

Grow order values

Using elevated basket building services

Inspire loyalty

With market-leading customer experiences

Try for 5

Help new customers to shop the brand online whilst accelerating the speed of returns.

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5% increase in sitewide conversion rates

By giving customers the ability to try the brand without requiring upfront payment.

Up to 20% increase in Net AOV

By giving customers the freedom to try on a selection of items, just like they would in-store.

3x faster returns

Minimise markdown and better utilise stock by receiving returns within 5 days.

Concierge

Grow customer lifetime value by offering the ultimate at-home shopping experience.

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60% increase in net customer spend

By delivering a selection of items with a brand-trained Style Concierge.

25% increase in repeat purchase rate

By offering a convenient and luxury experience loved by shoppers.

88 Net Promoter Score

Market-leading NPS scores and one of the top-rated services on Trustpilot.

Inspire me

An elevated approach to cross-selling designed to drive sales through service.

1 in 4 customers opt-in

Offering the opportunity to introduce new products whilst growing net spend.

+0.5 units kept per order

By making personalised recommendations powered by real customer insights.

Try for 5

Help new customers to shop the brand online whilst accelerating the speed of returns.

Learn more

5% increase in sitewide conversion rates

By giving customers the ability to try the brand without requiring upfront payment.

Up to 20% increase
in Net AOV

By giving customers the freedom to try on a selection of items, just like they would in-store.

3x faster returns

Minimise markdown and better utilise stock by receiving returns within 5 days.

Concierge

Grow customer lifetime value by offering the ultimate at-home shopping experience.

Learn more

60% increase in net customer spend

By delivering a selection of items with a brand-trained Style Concierge.

25% increase in repeat purchase rate

By offering a convenient and luxury experience loved by shoppers.

88 Net Promoter Score

Market-leading NPS scores and one of the top-rated services on Trustpilot.

Inspire me

An elevated approach to cross-selling designed to drive sales through service.

1 in 4 customers opt-in

Offering the opportunity to introduce new products whilst growing net spend.

+0.5 units kept per order

By making personalised recommendations powered by real customer insights.

Case studies

Discover how leading retailers have successfully implemented Harper to drive online growth whilst elevating their online shopping experience.

Discover how ME+EM grew net Average Order Value by 120% by giving customers the freedom to try on a selection of pieces at-home using Harper's Try at Home services.

Discover how Paul Smith removed the barrier to shopping higher priced pieces online and doubled net customer spend by implementing Harper's full suite of Try at Home services.

Discover how LK Bennett drove sales through service by implementing Concierge and Inspire Me services - adding £96 in incremental sales per order whilst achieving an 88 NPS.

Discover how Cefinn achieved record new customer levels by helping customers to shop the brand for the first time online with Harper's suite of elevated Try at Home shopping services.

Designed to seamlessly integrate with your existing eCommerce platform.

Implementation takes 1 to 5 days of total project time for the majority of retailers. Get in touch if you'd like a free consultation on what it would take to launch the service for you.

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One of the best onboarding experiences we've ever had. The Harper team were helpful and supportive at every step.

Hannah Bennett

Head of Digital, Paul Smith

Probably the smoothest technology integration we've done. An immediate impact and no teething problems.

Lucy Starling

Digital Product Manager, ME+EM

Harper has one of the smoothest implementation processes I have ever experienced. They supported with our requirements and were helpful, supportive and patient throughout the process.

Mohammed Al Hashamy

Developer, Luca Faloni